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Frequently Asked Questions about Urenkoff

What do I need to start using Urenkoff products?
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You only need to create an account and upload your first dataset (for Reconciliation) or configure your 3DS project. Everything else is fully self-service.
Do I need to talk to sales before I can try the platform?
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No. You can start immediately. Sign up, connect billing, and access the sandbox without waiting for approvals or onboarding calls.
Can I deploy Urenkoff products in my own infrastructure?
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Yes. All products support both SaaS cloud deployment and enterprise on-premise installation.
Is the Reconciliation System compatible with multiple payment providers?
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Our 3DS solution uses smart transaction diagnostics and intelligent routing to choose the optimal authentication path, resulting in higher approval and lower friction for customers.
How does the 3Ds AuthControl improve approval rates?
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Our 3DS solution uses smart transaction diagnostics and intelligent routing to choose the optimal authentication path, resulting in higher approval and lower friction for customers.
What file formats does the Reconciliation System support?
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CSV, XLSX, JSON, and custom flat-file formats. The system can auto-detect structure and map fields during import.
Can I customize rules for matching and anomaly detection?
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Yes. You can create custom rules, thresholds, and logic for matching payments, identifying discrepancies, and triggering alerts.
Is there an API for integrating Urenkoff into our current systems?
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Yes. We provide a full REST API for importing data, triggering reconciliations, retrieving results, and managing 3DS authentication flows.
How is billing calculated?
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You can choose between fixed monthly plans or pay-as-you-go billing based on transaction volume.
How secure is the platform?
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Urenkoff uses enterprise-grade security, encryption at rest and in transit, role-based access control, and isolated environments for each client.